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INTERNATIONAL SHIPMENTS
Dream
Essentials is pleased to accommodate
our international customers. To ensure
that our product reaches the recipient
safely
and in a timely manner, we only ship via
EMS (Express Mail International), a fully insured and trackable mail service.
Processing
your Order
Due
to the time and preparation involved
with processing international
orders, a handling fee has been incorporated
into our shipping
cost. (Processing of
international packages must
be
completed in person at a United States
Postal Service
facility).
Delivery
Time
Although
EMS
does not provide a guaranteed
number
of
days for delivery, usual delivery
time is within 5 - 7
business days, pending normal customs clearance. Customers must wait a reasonable time
for
an
international item to be transported to and delivered in the foreign country
before initiating
an
inquiry. Please wait 10 business days from the mailing
date
before
making
an
inquiry with Dream Essentials.
Duties
and Taxes
Recipient of package is responsible
for any and
all
duties or taxes incurred by Customs.
All items
entering a foreign country are subject
to Customs inspection
and the assessment of duties and taxes
in accordance with that country's national
laws. If
duties and taxes are assessed on an
item mailed, they are collected
from the recipient.
In addition, for most countries,
there is an administrative fee that
is collected
from the recipient to cover the costs
of clearing the item through Customs
and collecting duties and taxes.
Dream
Essentials is not responsible
for duties or fees incurred by Customs,
nor
can we provide an estimate of the cost
of potential duties that may be assessed
to a particular package.
Prior to completing an order with Dream Essentials you will be presented with a screen explaining the possibility of customs fees being levied. You will be required to acknowledge that you are aware of such fees prior to entering your credit card details.
Telephone
(International Access Code) +1 919.439.4889
Monday — Friday
9:30 a.m. to 4:30 p.m. (Eastern Standard
Time)
Fax Number
(International
Access Code) +1 408.331.7450
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